Refund and Cancellation Policy

At Tatvagyaan, we are committed to ensuring your satisfaction with our services. Please read the following refund and cancellation terms carefully:

1. Refund Eligibility

1.1. Users are eligible for a refund within the first 10 usage days of their subscription.
1.2. Refunds will only be processed for users who have not excessively utilized the platform's features during this period.

2. Conditions for Refund

2.1. Refund requests must be initiated within the first 10 days from the date of subscription activation.
2.2. The platform must be accessed and used in good faith during this period. Abuse, violation of terms, or excessive usage may disqualify eligibility for a refund.
2.3. Refunds are not applicable for one-time purchases, such as addons or custom feature developments.

3. Refund Process

3.1. To request a refund, users must contact our support team via email or the in-app support module.
3.2. Refunds will be processed within 7-10 business days after the request is verified and approved.
3.3. Refunds will be issued to the original payment method used for the purchase.

4. Cancellation Policy

4.1. Subscriptions can be canceled at any time via the account settings or by contacting support.
4.2. Cancellation after the first 10 days of usage will not be eligible for a refund, but users can continue to access services until the end of the billing cycle.

5. Non-Refundable Items

5.1. Customized services, addons, or integrations are non-refundable.
5.2. Refunds are not applicable for subscriptions canceled after the first 10 usage days.

6. Contact Information

For any refund or cancellation inquiries, please reach out to our support team at raoldivya11@gmail.com

We value your trust and strive to provide the best possible service. Thank you for choosing Tatvagyaan!